Terms of Service
Senior Plans Direct, LLC
Welcome
Senior Plans Direct, LLC (“Senior Plans Direct,” “we,” “us,” or “our”) provides an online platform that helps connect individuals with licensed insurance agents and insurance-related partners.
By using our website, submitting your information, or calling one of our phone numbers, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our Services.
What We Do (Important Disclosure)
Senior Plans Direct is not an insurance carrier and does not issue insurance policies.
We are not affiliated with or endorsed by the U.S. government, Medicare, or any government agency.
We help connect consumers with licensed insurance agents and insurance partners who can explain available coverage options and answer questions.
Who Can Use Our Services
- You must be 18 years or older
- You must use the Services in accordance with all applicable laws
- You may only submit information that is accurate and belongs to you
Your Consent to Calls, Texts & Emails (TCPA Disclosure)
By submitting your information or calling us, you agree that:
You authorize Senior Plans Direct, LLC and our licensed insurance partners to contact you using:
- Phone calls
- Text messages (SMS/MMS)
- Emails
- Automated dialing systems
- Artificial or prerecorded voice messages
These communications may be made to the phone number or email address you provide, even if your number is on a state or federal Do-Not-Call registry.
Important TCPA Statements
- Your consent is NOT a condition of purchase
- You are not required to enroll in any plan
- Message and data rates may apply
- Call frequency may vary
Opt-Out Rights
You may withdraw your consent at any time:
- Text STOP to any text message
- Say “Stop” during a phone call
- Email us at Hello@seniorplansdirect.com
Once you opt out, we will stop contacting you using that method as soon as reasonably possible.
How Your Information Is Used
We collect and use your information according to our Privacy Policy, which explains:
- What data we collect
- How it’s used
- How it’s shared with licensed agents and partners
- Your privacy rights, including California rights
By using our Services, you consent to this data use and sharing.
Insurance Information Disclaimer
- Plan availability varies by location and eligibility
- Not all agents offer all plans
- Coverage options may include Medicare plans, ACA plans, short-term plans, fixed indemnity plans, or health sharing plans
- Information is for educational purposes only
Senior Plans Direct does not provide medical, legal, or financial advice. Always review plan details carefully and consult appropriate professionals.
Your Content and Information
When you submit information to us:
- You confirm it is accurate and yours to provide
- You allow us to share it with licensed agents and partners to fulfill your request
- You understand it may be stored and processed in the United States
Prohibited Use
You agree not to:
- Submit false or misleading information
- Interfere with the operation of our website
- Attempt unauthorized access to our systems
- Use automated tools to scrape or misuse our Services
We may suspend or terminate access if these Terms are violated.
Third-Party Websites & Agents
Our Services may connect you to third-party websites or licensed insurance agents.
We are not responsible for their content, services, or actions.
Your relationship with any agent or insurer is separate from Senior Plans Direct.
Disclaimer of Warranties
Our Services are provided “as is” and “as available.”
We do not guarantee:
- Plan availability
- Coverage approval
- Pricing
- Continuous or error-free access
Limitation of Liability
To the fullest extent allowed by law, Senior Plans Direct is not liable for indirect, incidental, or consequential damages arising from your use of our Services or communications with third parties.
Arbitration & Governing Law
- Any dispute will be resolved through binding arbitration
- Arbitration may be conducted remotely
Changes to These Terms
We may update these Terms from time to time. Continued use of our Services means you accept the updated Terms.
Contact Us
Senior Plans Direct, LLC
📧 Hello@seniorplansdirect.com