Senior Plans Direct, LLC
Your Privacy Matters to Us
Senior Plans Direct, LLC (“Senior Plans Direct,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains:
- What information we collect
- How we use and share it
- Your choices and rights
- How we comply with privacy and communication laws
By using our website, submitting your information, or communicating with us, you agree to this Privacy Policy.
Who We Are
Senior Plans Direct is a marketing and referral platform that helps connect consumers with licensed insurance agents and insurance partners.
We are not an insurance carrier and are not affiliated with or endorsed by Medicare or any government agency.
Information We Collect
Information You Provide to Us
When you use our Services, you may voluntarily provide:
- Name
- Phone number
- Email address
- Zip code or state
- Date of birth or age range
- Insurance-related interests
- Any other information you submit through forms, calls, or messages
This information is referred to as Personal Information.
Communications Information (TCPA-Relevant)
If you contact us or submit your information, we may collect records of:
- Phone calls (which may be recorded for quality and compliance)
- Text messages (SMS/MMS)
- Emails
- Voicemails
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Clicks and referral URLs
This information helps us improve our website and marketing performance.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Understand how visitors use our site
- Measure marketing performance
- Remember preferences
You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
We may use tools such as Google Analytics. Google may collect information as described in its privacy policy. You can opt out using Google’s browser add-on.
How We Use Your Information
We use your information to:
- Connect you with licensed insurance agents or partners
- Respond to your requests
- Communicate by phone, text, or email (with consent)
- Improve our website and services
- Comply with legal and regulatory obligations
- Prevent fraud or misuse
Consent to Contact (Important)
When you submit your information, you authorize Senior Plans Direct and its licensed partners to contact you by:
- Phone calls
- Text messages
- Emails
- Automated dialing systems
- Prerecorded or artificial voice messages
Your consent is not required to make a purchase.
You may opt out at any time by:
- Replying STOP to texts
- Asking an agent to stop during a call
- Emailing Hello@seniorplansdirect.com
How We Share Your Information
We may share your information with:
Licensed Insurance Agents & Partners
So they can provide insurance information and options you requested.
Service Providers
Companies that help us operate our business (technology, analytics, marketing, compliance).
Legal & Safety Reasons
When required by law or to protect our rights, users, or the public.
Business Transfers
If our business is sold or merged, your information may be transferred as part of that transaction.
We do not knowingly sell your data to unrelated third parties for unrelated purposes.
How We Store & Protect Information
- Data is stored securely on U.S.-based servers
- We use administrative, technical, and physical safeguards
- No system is 100% secure, but we work to protect your data
Your Privacy Rights
General Rights (All Users)
You may:
- Request access to your information
- Request corrections
- Request deletion (subject to legal limits)
- Opt out of marketing communications
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal data we collect and share
- Request deletion of your data
- Opt out of the sale or sharing of personal data
- Not be discriminated against for exercising your rights
To exercise your rights, contact us using the information below.
Children’s Privacy
Our Services are not intended for anyone under 18.
If we learn that a minor has submitted personal information, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new effective date.
Continued use of our Services means you accept the updated policy.
Contact Us
If you have questions or want to exercise your privacy rights, contact us:
Senior Plans Direct, LLC
Hello@seniorplansdirect.com